During recent travels with long hours spent at airports and in planes, I witnessed several people ranting over the smallest things not going their way. My impresson: We seem to have become a society infected with the “easily offended” bug.
It is not only my subjective impression. The United States Federal Aviation Authority (FAA) has reported that last year was the worst on record for unruly passenger behavior. Admittedly much of it was mask-related but I have seen passengers insulting air hostesses, punching the backs of seats, or verbally abusing fellow passengers.
There appears to be a real decline in basic politeness and respect for the public space with the pandemic-related restrictions only highlighting what has become an increasing problem: The “right” to throw a tantrum and utter verbal abuse no matter what the consequences.
Unfulfilled expectations: The cause of much unhappiness?
We as a society appear to have become less resilient in dealing with unforeseen external circumstances out of our control. Western culture has become so accustomed to its comfortable lifestyle that a minor discomfort is perceived as a massive problem. Compared to previous generations and life in poorer countries we live in unparalleled abundance and luxury. However, the more we have the less appreciative we seem to be.
When we are confronted with a “painful” or uncomfortable situation it can mean one of several things. Person A steps back and says to herself/himself. “I can’t change the situation now. Let’s see how we can go from here.” Person B has had a certain expectation that has been disappointed. He is unable to reflect like person A, and loses control. Unfulfilled expectations from a parent, an employer or a partner could be at the root of the problem.
Ego getting in the way
The person losing control has a certain ego-based image of himself, feeling entitled to a “privileged” treatment based on an illusory image of the self. Person A might have gone through a previous painful experience but dealt with it differently. What did I need to learn from this experience? What event in the past made me feel the same way hurt, embarrassed, helpless, and angry? By momentarily removing himself from the situation, Person A could realign with the wiser higher self.

What does the Will Smith incident tell us?
The media frenzy unleashed by the actor Will Smith slapping comedian Chris Rock on stage says much about our collective unconsciousness. Smith felt offended because the comedian allegedly insulted his wife in public. In retrospect, it appears Smith’s uncontrolled angry outburst could be related to his childhood trauma when he often witnessed his father insulting and abusing his mother.
But do we have to find excuses for inappropriate behavior? Where do we go as a society if we tolerate and accept abusive, impolite, violent, and disrespectful behavior, even from famous people? If they can do it why can’t I?
Smith’s action was that of an entitled badly-behaved Hollywood megastar, feeling entitled to walk onto a stage, slapping another person, returning to his seat, cursing and shouting, and refusing to leave when asked.
In our media-based world, we take much of our moral cues from what we see and hear on the screen. It is not just two Hollywood celebrities misbehaving whose world is far removed from the average person in the street. What happens in the coming weeks and what consequences and conclusions are drawn from the incident reverberate into society at large.
Feeling offended is so different from having to express”outrage” at what is obviously wrong. While Hollywood was dining and celebrating, Russia continues to bombard, and massacre civilians in Ukraine. Millions of ordinary people’s lives have been completely disrupted because Vladimir Putin felt “offended” by a democratic and sovereign nation on his borders.
If we are incapable of expressing our collective outrage about what Russia is doing to Ukraine and try to intellectualize it like some commentators still do with “the Russian perspective” or with the “neutrality” cop-out, we lose our moral compass. On some issues there just cannot be grey areas. Minor discomforts fade into insignificance if we reflect on the suffering of those millions of people.
Reino Gevers – Author – Mentor – Speaker
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